What We Can Do For You
At Plexpack we aim to provide more than machinery to our customers. From first contact through the life cycle of a machine we work to build and maintain a lasting relationship with our customers. We offer services and support at every stage from identifying the right solution, managing your design needs, installation, and monitoring and maintaining your equipment.
Our approach to every sale is consultative. We match your product, budget, and needs with our equipment. With the combined experience of our team we can offer insight into your application to ensure your purchase is the right solution for your requirements. Our aim is to provide you a solution to support and improve your production now and for years to come.
As part of our approach to find the right solution for you, we offer sample testing at no charge. Running samples on our equipment allows us to make our best recommendation to you. With the bags, pouches, or film samples you provide us we can test the compatibility with our machines and advise you on the best equipment for your needs.
For custom solutions we provide project management throughout the process of designing, building, testing, and installing your equipment. A dedicated engineer is assigned to your project along with your account manager to keep communication open throughout the process.
To ensure your solution works to your satisfaction we offer Factory Acceptance Tests and Site Acceptance Tests as per your requirements. Given your test specifications in advance we will review and quote accordingly. These tests can be completed virtually, in-person or via video for your approval.
Support and Service
All Plexpack solutions are backed with Certain Assist support services. Our services include